Shipping policy

Orders will be processed within 5 business days, unless stated otherwise. Backorder purchases will state estimated date of order being processed. Shipping time once the order is processed will depend on the shipping option chosen at checkout.

Retail products are shipped from Sydney, Australia. 

Standard and Express shipping times within Australia vary depending on your location. Updated shipping times can be viewed on the Australia Post website: https://auspost.com.au/service-updates/domestic-delivery-times

Please note that on occasion shipping time can vary from situations beyond our control. If you are experiencing a delay with your shipped product, please contact hello@monaandmoon.com.au